Figure 1:The Essence of AI: A Microsoft Copilot Master Class for BankUnited · Dr. Ernesto Lee
1The Essence of AI: A Microsoft Copilot Master Class for BankUnited¶
A corporate training master class for BankUnited professionals
By Dr. Ernesto Lee
BankUnited is the largest independent depository institution headquartered in Florida — built on a culture of excellence, client focus, and forward-thinking leadership. This master class brings that same standard to AI education.
This is not a general AI overview. Every concept, every exercise, and every example has been designed for the specific realities of banking at BankUnited — commercial lending, relationship management, operations, compliance, and executive leadership.
By the time you complete this program, you will not just understand AI. You will be using it — every day, for real work — in ways that measurably improve your performance and your value inside this organization.
1.1What You Will Learn¶
The conceptual foundations of AI — explained clearly, without jargon
How Microsoft Copilot actually works and what it can do for you
Context engineering — the most important skill in the AI era
How to configure your AI persona and become 10x more effective
Meta-prompting — how to learn anything from an expert AI
How your BankUnited data is already connected to your AI
How to build your first AI agent — a synthetic employee, configured by you
1.2Available Chapters¶
LLMs, tokens, context engineering, the Flashlight Theory, personas, meta-prompting, tools, and agents — your complete AI foundation.
From Task Doer to AI Orchestrator. The inner work that determines whether everything that follows actually sticks.
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